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Lifetime Warranty

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Lifetime Warranty

Our free warranty service includes inspection, polishing, refurbishing, cleaning, rhodium plating, tightening of loose stones, re-tipping or replacement of prongs and additional maintenance as necessary, due to normal wear and tear of your jewelry item purchased from Trice Jewelers. The Trice warranty also covers replacement of broken, chipped or lost accent diamonds and gemstones weighing .25ct (one quarter of a carat or less). The warranty will remain in effect as long as you bring in your jewelry for cleaning, inspection and repair every six months.

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Lifetime Diamond Upgrade

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Lifetime Diamond Upgrade

Should you wish to upgrade the diamond you purchased at Trice Jewelers, we will offer a full trade in allowance on your center diamond only, at any time during the life of your jewelry. Full credit equal to the original purchase price of the center diamond of your ring, pendent, or earrings will be applied toward the purchase of a new diamond pendant or set of earrings that are at least 30% greater than the original purchase price.

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30-Day Returns

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30-Day Returns

If for any reason, you need to return or exchange your jewelry within 30 days of purchase, we will gladly issue a refund (for jewelry that is in new condition) to the purchaser of record in the same manner as original payment. Note, custom jewelry, special order items, or jewelry that has been modified at your request (extreme sizing, engraved, etc.) cannot be returned or exchanged.

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Unbeatable Price Guarantee

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Unbeatable Price Guarantee

At Trice, we guarantee “You simply cannot find a better diamond, at a lower price, anywhere else. Including the Internet.

We select our diamonds to be the best quality at the best price. If you are looking at stones on the Internet, there is no way to know if the diamond will shine. We understand a diamond’s dimensions, clarity, color, polish, symmetry, and other characteristics that make it sparkle. And, you can trust Trice to only offer the best.

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Custom Design

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Custom Design
Trice Jewelers is proud to offer the largest, full-service custom jewelry design shop in Colorado. We have the finest team of jewelers on site and our custom jewelry design shop is staffed with the 10 of the most talented craftsmen in the industry ready to help make your dreams come alive. From concept design, to CAD drawings, waxes, to casting and finishing – it is all happening right here in our state-of-the-art jewelry shop.

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6 MONTHS SPECIAL FINANCING

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6 MONTHS SPECIAL FINANCING
In-store layaways available. And 6 or 12 month special financing available with approved credit through Wells Fargo.

How to Clean Your Jewelry

Trice offers complementary jewelry cleaning and inspection with no appointment, and we require it every six months to keep your lifetime warranty active. However if you can't make it into our store here are our recommendations for cleaning your jewelry at home.  Also Due to social distancing recommendations we are extending all clean and check dates.

We do a lot to our jewelry - after all, it’s something that goes with us through each and every part of our day. And it all has an effect on our jewelry: Everything from washing hands, applying hand sanitizer, applying lotion to scrubbing dishes can dull the sparkle of rings, causing an otherwise crystal-clear diamond or gemstone to appear cloudy.

"The reality is, if you wear your jewelry often, you absolutely need to clean it," says Lisa O’Meara, Jewelry Expert and Trice Sales Associate.

Keeping your ring clean, however, isn't just about keeping it sparkly. You're going to want to take a minute while you clean to make sure the ring's still looking as perfect as the day you got it.

"It also gives you a way to inspect your ring on a regular basis," explains Lisa. “When it's clean, you'll be better able to see its stones and prongs. Look for loose stones, bent prongs, or chips in your stone's surface. And if you do find something, don’t wear the piece and bring it into us at Trice before something worse happens.”

We recommend you don’t wear your jewelry during household chores and strenuous activities, such as for workouts or outdoor sports. You should also not wear your jewelry to bed at night or when washing your hands. Simply put: "The more you wear your jewelry to do these things the more often you should clean it," says Lisa.

Below are guidelines for gold and platinum jewelry with diamonds and hard gemstones. Do not use these methods for jewelry with pearls or other soft gemstones.

That being said, when you clean it, do not use harsh chemicals like bleach, chlorine, or acetone.

Fill a small bowl with warm water and a dime size squeeze of dish-washing soap, then drop your ring into the dish for a 15-minute soak. This will loosen any dirt, lotion, or dried soap that has settled into any crevices or behind your gemstone. Once it's had its bath, take your ring out for a rinse - soap can leave a cloudy film if not properly rinsed. Run it under a steady stream of warm water—making sure your sink drain blocked—and turn it around so the water can run over the top and bottom of the ring.

If you want a deeper clean, we recommend soaking your jewelry in window cleaner, or white vinegar diluted with warm water for about five minutes.

If you spot any lasting residue, take a soft-bristled brush or old toothbrush and gently scrub around the stone, taking care to hit the bottom, where the light shines through and really gives your gem its sparkle.

Dry your ring with a soft cotton cloth or microfiber towel—no paper towels, because they can scratch your metal.

Make sure you bring your Trice items in once every 6 months so that we can professionally clean and inspect them for your in order to keep your lifetime warranty active.

PLEASE NOTE: With social distancing currently in place we will be extending your clean and checks that are due until it is safe for everyone.

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